Privacy

Your Privacy Choices

How to control cookies on this site and how to submit a privacy request.

Cookies on our marketing pages

Strictly necessary cookies are always on. Analytics and advertising cookies are off unless you turn them on, and you can change your choice at any time.

If your browser sends a Global Privacy Control signal, we treat it as an opt-out of analytics and advertising cookies automatically.

Our online health assessment

The online health assessment does not use cookies, analytics, advertising trackers, or session recording of any kind, whatever you choose above. Nothing you enter there is shared with an advertising platform.

Text messages

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent are excluded from every category of sharing described in our Privacy Policy.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help, or email care@joinsoha.com. Consent to receive text messages is not a condition of purchase. To sign up, use the text message updates page. What we collect and how we use it is set out in the “SMS and Text Message Program” section of our Privacy Policy.

Submitting a privacy request

To request access to, correction of, or deletion of your personal information, or to opt out of the sale or sharing of personal information, email legal@joinsoha.com.

We will not treat you differently for exercising a privacy right. Full details, including how we verify a request and how an authorized agent may submit one on your behalf, are set out in our Privacy Policy.

Health information held by the medical group that provides your care is governed by HIPAA and by its Notice of Privacy Practices, which explains how to exercise your rights in that information.

Notice for internal review: request-handling workflow, response timeframes, and verification procedure are set by the Privacy Policy, which is published in full and controls. Tracked as item 5 in PLACEHOLDERS.md.