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A little help

Let’s find the next step.

Find help with care, your account or an order. For medical questions, follow the contact instructions provided by your OB/GYN. Please do not send health or payment information to support by email.

Email support
Email our support teamsupport@joinsoha.com

Getting started

Start with a health questionnaire. An OB/GYN reviews your information and may arrange a phone or video conversation if needed.

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Your account

Need help accessing your account or finding your next step? Contact support for account assistance, without sharing medical details.

Get account help

Common questions

Understand the assessment, prescription review and ongoing care, including unlimited messaging with your OB/GYN while your subscription is active.

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Your plan or an order

If prescribed, treatment is shipped to your home. For an order or subscription question, contact support. Keep medical and payment details out of email.

Email support